Returns & Exchanges

Thank you so much for your order.  We hope you are completely happy with the quality, style and fit.  However, if you are not satisfied, you may return any item for exchange or refund.  Customers returning merchandise after 30 days will receive a store credit or exchange only.  We cannot accept any type of return for items that have been worn.  Shoes must be returned in their original shoe box which should be placed in a shipping box for mailing.  


Customer Name: 


Phone Number: 


Reason for Return ______________________________________________


Preference:    _____Exchange**          _____Refund          _____Store Credit


**Exchanges made within 30 days will not be charged additional shipping charge.  Please list below what items you would like in exchange for this return






Please print and complete this page and return to:
J-Ray Shoes
121 University Blvd S
Mobile, Al 36608